Saying Goodbye to a Best Friend

Saying goodbye to a beloved animal companion is one of the most difficult experiences a pet owner can face. Whether the loss comes suddenly, through euthanasia, or due to life circumstances like relocation or a relationship breakdown, the grief that follows is real and often overwhelming. We recognize that pets are not “just animals,” they are cherished family members who offer unconditional love and companionship.

Grief from losing a pet is a unique and deeply personal experience. It’s normal to feel a wide range of emotions - sadness, guilt, anger, and even physical symptoms like fatigue or loss of appetite. These reactions are valid, and acknowledging your feelings is a crucial part of the healing process.

One reason pet loss is so impactful is because of the profound bond we share with our animals. They are often our daily companions, providing comfort and joy in quiet, constant ways. When they’re gone, the emptiness can feel unbearable.

 

You're Not Alone: A Support Hotline for NZ Pet Owners

To help grieving pet owners in New Zealand, there is a national support hotline available 24/7. The Pets and People Hotline connects callers with qualified, experienced counselors who can provide compassionate guidance through all forms of pet loss.

📞 Free to call: 0800 114 421

Whether your loss is due to death, separation, or other life changes, the hotline team understands the emotional complexity and can also connect you to face-to-face support within your price range or complimentary services.

 

Helping Children Cope with Pet Loss

Navigating the loss of a pet is hard for adults, but it can be especially confusing for children. Preparing them - especially when euthanasia is involved - requires honesty and empathy. Here are a few ways to support them through this difficult time:

 

1. Open, Age-Appropriate Communication

• Use simple, honest language to explain that the pet is very sick and euthanasia is a way to end their suffering.

• Encourage questions and answer them with warmth and clarity.

2. Meaningful Goodbyes

• Let children spend time with their pet beforehand.

• Encourage them to say goodbye, share memories, and create keepsakes (photos, drawings, letters.)

3. Emotional Support

• Acknowledge feelings of sadness, guilt, confusion, or anger.

• Offer comfort, hugs, and space to talk or cry.

4. Understanding the Process

• Gently walk them through what to expect during euthanasia. Our veterinarians are experienced in involving children and making the experience as peaceful as possible.

• Offer choices - such as bringing a favorite blanket or toy for the pet.

5. Aftercare & Grieving

• Consider a small farewell ceremony or ritual.

• Stay present in the days following. Children may withdraw - check in, talk about memories, and keep routines as normal as possible.

 

You Deserve to Grieve

Grieving the loss of a pet takes time, and it doesn’t follow a set timeline. Talk to someone, write about your feelings, or simply sit with feelings. There’s no “right” way to grieve - but there is support available.

Please reach out to us if you have any questions about end-of-life care, supporting your family through grief, or understanding your options. And remember, help is just a phone call away.

Pets and People Hotline: 0800 114 421